:root{--primary-50: #eef2ff;--primary-100: #e0e7ff;--primary-200: #c7d2fe;--primary-300: #a5b4fc;--primary-400: #818cf8;--primary-500: #6366f1;--primary-600: #4f46e5;--primary-700: #4338ca;--primary-800: #3730a3;--primary-900: #312e81;--accent-50: #ecfdf5;--accent-100: #d1fae5;--accent-200: #a7f3d0;--accent-400: #34d399;--accent-500: #10b981;--accent-600: #059669;--accent-700: #047857;--accent-800: #065f46;--danger-50: #fef2f2;--danger-100: #fee2e2;--danger-200: #fecaca;--danger-400: #f87171;--danger-500: #ef4444;--danger-600: #dc2626;--danger-700: #b91c1c;--warning-50: #fffbeb;--warning-100: #fef3c7;--warning-200: #fde68a;--warning-400: #fbbf24;--warning-500: #f59e0b;--warning-600: #d97706;--warning-700: #b45309;--brand-950: #1e1b4b;--primary-500-rgb: 99 102 241;--primary-600-rgb: 79 70 229;--danger-500-rgb: 239 68 68;--accent-500-rgb: 16 185 129;--warning-600-rgb: 217 119 6;--white-rgb: 255 255 255;--black-rgb: 0 0 0;--color-white: #ffffff;--bg-primary: #ffffff;--bg-secondary: #f8fafc;--bg-tertiary: #f1f5f9;--bg-card: #ffffff;--bg-sidebar: #1e1b4b;--bg-input: #ffffff;--bg-hover: #f1f5f9;--text-primary: #0f172a;--text-secondary: #475569;--text-tertiary: #64748b;--text-inverse: #ffffff;--text-sidebar: #c7d2fe;--text-sidebar-active: #ffffff;--link-color: var(--primary-600);--link-hover: var(--primary-700);--error-text: var(--danger-700);--success-text: var(--accent-700);--info-text: var(--primary-700);--warning-text: #92400e;--table-header-text: var(--text-secondary);--border-color: #cbd5e1;--border-focus: var(--primary-500);--focus-ring: 0 0 0 3px rgb(var(--primary-500-rgb) / .15);--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .05);--shadow-md: 0 4px 6px -1px rgb(0 0 0 / .1), 0 2px 4px -2px rgb(0 0 0 / .1);--shadow-lg: 0 10px 15px -3px rgb(0 0 0 / .1), 0 4px 6px -4px rgb(0 0 0 / .1);--shadow-xl: 0 20px 25px -5px rgb(0 0 0 / .1), 0 8px 10px -6px rgb(0 0 0 / .1);--shadow-primary: 0 2px 8px rgb(var(--primary-600-rgb) / .35);--shadow-primary-hover: 0 4px 16px 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.3);--glass-blur: blur(12px);--sidebar-width: 260px;--header-height: 64px;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 16px;--radius-xl: 24px;--radius-pill: 99px;--transition-fast: .15s ease;--transition-base: .25s ease;--transition-slow: .35s ease}[data-theme=dark]{--bg-primary: #0f172a;--bg-secondary: #1e293b;--bg-tertiary: #334155;--bg-card: #1e293b;--bg-sidebar: #0c0a1d;--bg-input: #1e293b;--bg-hover: #334155;--text-primary: #f1f5f9;--text-secondary: #94a3b8;--text-tertiary: #8494ab;--text-inverse: #0f172a;--link-color: var(--primary-300);--link-hover: var(--primary-200);--error-text: var(--danger-400);--success-text: var(--accent-400);--info-text: var(--primary-200);--warning-text: var(--warning-400);--table-header-text: #a9b6c9;--primary-50: #262e52;--primary-100: #303a66;--primary-200: #3d4a80;--accent-50: #123529;--accent-100: #17452f;--accent-200: #1d5a3c;--danger-50: #3a1d22;--danger-100: #4c2329;--danger-200: #5f2b33;--warning-50: #3b2f10;--warning-100: #4a3a12;--warning-200: #5c4816;--border-color: #475569;--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .3);--shadow-md: 0 4px 6px -1px rgb(0 0 0 / .4);--shadow-lg: 0 10px 15px -3px rgb(0 0 0 / .4);--shadow-xl: 0 20px 25px -5px rgb(0 0 0 / .5);--glass-bg: rgba(15, 23, 42, .7);--glass-border: rgba(51, 65, 85, .5)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:16px;-webkit-text-size-adjust:100%;scroll-behavior:smooth}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:var(--text-primary);background-color:var(--bg-secondary);line-height:1.6;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;transition:background-color var(--transition-base),color var(--transition-base)}a{color:var(--link-color);text-decoration:underline;text-underline-offset:2px;transition:color 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var(--glass-border);border-radius:var(--radius-xl);padding:2.5rem;box-shadow:var(--shadow-xl);animation:fadeInUp .6s ease-out;position:relative;z-index:1}.login-logo{display:flex;flex-direction:column;align-items:center;text-align:center;margin-bottom:2rem}.login-logo h1{font-size:1.75rem;font-weight:800;background:linear-gradient(135deg,var(--primary-400),var(--accent-400));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.login-logo p{color:var(--text-secondary);font-size:.875rem;margin-top:.25rem}.login-form .form-group{margin-bottom:1.5rem}.login-form .form-label{color:var(--text-secondary)}.login-form .btn-primary{width:100%;padding:.75rem;font-size:1rem;margin-top:.5rem}.login-footer{text-align:center;margin-top:1.5rem;font-size:.8125rem;color:var(--text-tertiary)}.login-footer a{color:var(--link-color);font-weight:600}.start-card{max-width:480px}.start-step{animation:fadeInUp .35s ease-out}.start-question{font-size:1.35rem;font-weight:700;line-height:1.3;text-align:center;color:var(--text-primary);margin:0 0 .4rem}.start-hint{text-align:center;color:var(--text-secondary);font-size:.95rem;margin:0 0 1.75rem}.start-hint-sm{font-size:.78rem;color:var(--text-tertiary);margin:.4rem 0 0;text-align:center}.start-input{font-size:1.15rem;padding:.85rem 1rem;text-align:center;letter-spacing:.02em}.start-eye{position:absolute;right:.75rem;top:50%;transform:translateY(-50%);background:none;border:none;cursor:pointer;padding:0;font-size:1.25rem;color:var(--text-tertiary)}.start-block-btn{width:100%;padding:.85rem;font-size:1rem;text-align:center;text-decoration:none}.start-footer{margin-top:1.75rem}.start-link-btn{background:none;border:none;padding:0;font:inherit;cursor:pointer;color:var(--link-color);font-weight:600}.app-layout{display:flex;min-height:100vh}.sidebar{width:var(--sidebar-width);background:var(--bg-sidebar);color:var(--text-sidebar);display:flex;flex-direction:column;position:fixed;top:0;left:0;bottom:0;z-index:100;transition:transform var(--transition-base);overflow-y:auto}.sidebar-brand{padding:1.5rem;border-bottom:1px solid var(--sidebar-border)}.sidebar-brand h2{font-size:1.25rem;font-weight:800;color:var(--color-white);letter-spacing:-.02em}.sidebar-brand span{font-size:.75rem;color:var(--primary-300);font-weight:500}.sidebar-nav{flex:1;padding:1rem .75rem}.sidebar-section{margin-bottom:1.5rem}.sidebar-section-title{font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--text-sidebar-muted);padding:0 .75rem;margin-bottom:.5rem}.nav-link{display:flex;align-items:center;gap:.75rem;padding:.625rem .75rem;border-radius:var(--radius-md);color:var(--text-sidebar);font-size:.875rem;font-weight:500;transition:all var(--transition-fast);margin-bottom:.125rem;text-decoration:none}.nav-link:hover{background:var(--sidebar-hover-bg);color:var(--color-white)}.nav-link.active{background:var(--sidebar-active-bg);color:var(--text-sidebar-active);font-weight:600}.nav-link .nav-icon{font-size:1.125rem;width:20px;text-align:center;flex-shrink:0}.nav-link .nav-badge{margin-left:auto;background:var(--danger-600);color:var(--color-white);font-size:.6875rem;padding:.125rem .5rem;border-radius:var(--radius-pill);font-weight:700}.sidebar-footer{padding:1rem .75rem;border-top:1px solid var(--sidebar-border)}.main-content{flex:1;margin-left:var(--sidebar-width);min-height:100vh;min-width:0}.top-header{height:var(--header-height);background:var(--bg-primary);border-bottom:1px solid var(--border-color);display:flex;align-items:center;justify-content:space-between;padding:0 1.5rem;position:sticky;top:0;z-index:50;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.top-header-left{display:flex;align-items:center;gap:1rem;flex-shrink:0}.top-header-title{font-size:1.125rem;font-weight:700;white-space:nowrap}.top-header-right{display:flex;align-items:center;gap:.75rem;min-width:0}.top-header-right .theme-toggle{flex-shrink:0}.hamburger{display:none;background:none;border:none;color:var(--text-primary);font-size:1.5rem;cursor:pointer;padding:.25rem}.user-menu{display:flex;align-items:center;gap:.5rem;min-width:0;padding:.375rem .75rem;border:1px solid var(--border-color);border-radius:var(--radius-md);background:var(--bg-card);cursor:pointer;transition:all var(--transition-fast);font-size:.8125rem;color:var(--text-primary)}.user-menu:hover{border-color:var(--primary-300)}.user-avatar{width:28px;height:28px;flex-shrink:0;border-radius:50%;background:linear-gradient(135deg,var(--primary-500),var(--accent-500));display:flex;align-items:center;justify-content:center;color:var(--color-white);font-weight:700;font-size:.75rem}.user-name{max-width:16rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(max-width:480px){.top-header{padding:0 1rem}.user-name{display:none}.user-menu{padding:.375rem}}.page-content{padding:1.5rem}.page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:1.5rem;flex-wrap:wrap;gap:1rem}.page-title{font-size:1.5rem;font-weight:800;color:var(--text-primary)}.page-subtitle{font-size:.875rem;color:var(--text-secondary);margin-top:.125rem}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:1rem;margin-bottom:1.5rem}.dashboard-grid{display:grid;grid-template-columns:1fr 1fr;gap:1.5rem}.filters-bar{display:flex;gap:.75rem;margin-bottom:1rem;flex-wrap:wrap;align-items:center}.filters-bar .form-input,.filters-bar .form-select{max-width:200px}.profile-tabs{display:grid;grid-template-columns:1fr;gap:1.5rem}.profile-section{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);overflow:hidden}.profile-section-header{padding:1rem 1.5rem;background:var(--bg-tertiary);border-bottom:1px solid var(--border-color);font-weight:700;font-size:.9375rem;display:flex;align-items:center;gap:.5rem;color:var(--text-primary)}.profile-section-body{padding:1.5rem;display:grid;grid-template-columns:1fr 1fr;gap:1rem}.directory-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:1rem}.directory-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:1.25rem;transition:all var(--transition-base)}.directory-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.directory-card-name{font-weight:700;font-size:1rem;color:var(--text-primary);margin-bottom:.5rem}.directory-card-info{font-size:.8125rem;color:var(--text-secondary);display:flex;align-items:center;gap:.375rem;margin-bottom:.25rem}.apply-page{min-height:100vh;background:var(--brand-gradient-flat);padding:2rem 1.5rem;display:flex;align-items:center;justify-content:center}.apply-card{width:100%;max-width:600px;background:var(--bg-card);border-radius:var(--radius-xl);padding:2.5rem;box-shadow:var(--shadow-xl);animation:fadeInUp .5s ease-out}@media(max-width:1024px){.dashboard-grid{grid-template-columns:1fr}}@media(max-width:768px){.sidebar{transform:translate(-100%)}.sidebar.open{transform:translate(0)}.sidebar-overlay{position:fixed;inset:0;background:var(--backdrop);z-index:99;animation:fadeIn .2s ease}.main-content{margin-left:0}.hamburger{display:block}.page-header{flex-direction:column;align-items:flex-start}.stats-grid{grid-template-columns:1fr 1fr}.profile-section-body{grid-template-columns:1fr}.filters-bar{flex-direction:column;align-items:stretch}.filters-bar .form-input,.filters-bar .form-select{max-width:100%}.directory-grid{grid-template-columns:1fr}}@media(max-width:480px){.stats-grid{grid-template-columns:1fr}.login-card{padding:1.5rem}.page-content{padding:1rem}}.ticket-stats{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:.75rem;margin-bottom:1.25rem}.ticket-stat{display:flex;flex-direction:column;align-items:flex-start;gap:.125rem;padding:.75rem 1rem;background:var(--bg-card);border:1px solid var(--border-color);border-left:4px solid var(--stat-accent, var(--border-color));border-radius:var(--radius-md);color:var(--text-primary);font:inherit;text-align:left;cursor:pointer;transition:box-shadow var(--transition-fast),background var(--transition-fast)}.ticket-stat:hover{box-shadow:var(--shadow-md)}.ticket-stat:focus-visible{outline:2px solid var(--primary-600);outline-offset:2px}.ticket-stat.active{background:var(--stat-bg, var(--bg-secondary));border-color:var(--stat-accent, var(--border-color))}.ticket-stat-value{font-size:1.5rem;font-weight:800;line-height:1.2}.ticket-stat-label{font-size:.8125rem;font-weight:500;color:var(--text-secondary)}@media(max-width:768px){.ticket-stats{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:480px){.ticket-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-stat:last-child{grid-column:1 / -1}}.ticket-row{display:block;width:100%;text-align:left;background:transparent;border:none;border-bottom:1px solid var(--border-color);padding:1rem 1.25rem;cursor:pointer;transition:background var(--transition-fast)}.ticket-row:last-child{border-bottom:none}.ticket-row:hover{background:var(--bg-secondary)}.ticket-row.is-selected,.ticket-row.is-selected:hover{background:var(--primary-50)}.ticket-row-head{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:.4rem .75rem}.ticket-row-title{display:flex;align-items:center;gap:.75rem;min-width:0;flex:1 1 auto}.ticket-row-id{color:var(--text-tertiary);font-size:.8rem;white-space:nowrap}.ticket-row-topic{min-width:0;font-weight:600;color:var(--text-primary);font-size:.9rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-row-flag{font-size:.7rem;font-weight:600;background:var(--warning-100);color:var(--warning-text);padding:.1rem .4rem;border-radius:4px;white-space:nowrap}.ticket-row-meta{display:flex;align-items:center;gap:.75rem;flex-shrink:0}.ticket-row-date{color:var(--text-tertiary);font-size:.8rem;white-space:nowrap}.ticket-row-msg{margin:.35rem 0 0;color:var(--text-secondary);font-size:.82rem;overflow:hidden;display:-webkit-box;-webkit-line-clamp:1;line-clamp:1;-webkit-box-orient:vertical;overflow-wrap:anywhere}.ticket-pager{display:flex;justify-content:center;align-items:center;flex-wrap:wrap;gap:.5rem;padding:1rem}.ticket-pager-label{padding:.5rem .75rem;color:var(--text-secondary);font-size:.875rem}@media(max-width:560px){.ticket-row{padding:.85rem 1rem}.ticket-row-head{flex-direction:column;align-items:flex-start;gap:.4rem}.ticket-row-title{flex-wrap:wrap;align-items:baseline;gap:.3rem .6rem;width:100%}.ticket-row-topic{white-space:normal;overflow:visible;line-height:1.35}.ticket-row-meta{width:100%;justify-content:space-between;gap:.5rem}.ticket-row-msg{-webkit-line-clamp:2;line-clamp:2}.ticket-pager .btn{flex:1 1 auto}.ticket-pager-label{order:-1;width:100%;text-align:center;padding:0 0 .25rem}}